Product Tours:
Scenario:
New users log-in to your platform for the first time and you want to give them a warm welcome and show them around. A general Product Tour flow shows where the main menus and areas of the platform are located.
Benefits:
The user feels welcome when landing into your product and knows where to start from.
Example:
Step 1: Welcome message (Modal)
Welcome messages encourage the user to continue with the Flow and understand what it is for.
TIP: Include a giphy, video or picture in the welcome message to attract users’ attention.
Next steps: Show menu areas (Tooltips)
Create a few steps highlighting menu areas with a Tooltip and a brief description.
TIP: Highlight general menu “blocks” or options since it’s just a general product tour. You can get more into detail in other Flows that are targeted to specific actions or submenus.
Final step: Congratulations message (Modal)
Congratulate users when they reach the end of the Flow, it encourages them to keep completing Flows shown in your platform.
TIP: add a fun image or video to make it more engaging.