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Flow Use Case 1: Product Tour

Product Tours: 



Scenario: 

New users log-in to your platform for the first time and you want to give them a warm welcome and show them around. A general Product Tour flow shows where the main menus and areas of the platform are located.



Benefits: 

The user feels welcome when landing into your product and knows where to start from.


Example:


Step 1: Welcome message (Modal)

Welcome messages encourage the user to continue with the Flow and understand what it is for.




TIP: Include a giphy, video or picture in the welcome message to attract users’ attention.


Next steps: Show menu areas (Tooltips)

Create a few steps highlighting menu areas with a Tooltip and a brief description.



TIP: Highlight general menu “blocks” or options since it’s just a general product tour. You can get more into detail in other Flows that are targeted to specific actions or submenus.



Final step: Congratulations message (Modal)

Congratulate users when they reach the end of the Flow, it encourages them to keep completing Flows shown in your platform.




TIP: add a fun image or video to make it more engaging.


More Flows Use Cases:


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