How can we help you?

If you hadn't noticed we have come out with many improvements and new features over the last few weeks. 

This is what has being going on at FROGED: 

🌟 Our new Knowledge Base Portal is SEO-friendly

🌟 Now you can sort your behavioral emails, automessages and campaigns by date or alphabetically

🌟 Our Saved Replies have been improved. You can change the format and add personalized variables for quick personalized replies.

🌟 Now, when a contact sends you an image through the chat, you no longer need to download it to visualize it. Just click on it and it will maximize.

🌟 You can even edit messages on a chat conversation. No more misspells for you!

🌟 Set your business hours and configure automatic messages based on your availability.

Being such a big part of our community comes with many advantages 😉

We are super excited to announce that our integration with Zapier is out!  🎉

Click HERE to connect Froged with your must have apps for your daily use.
💡 You can find over 2,000 apps, from Google Hangouts, to Trello or HubSpot.

As always, don't forget to let us know your thoughts.
The Froged Team wishes you a lovely end of the week 🐸

Our new widget doesn't only look A-MA-ZING but, it's also a lot faster now! ✨✨

Overall, these are the main improvements and updates we have for you:

🌟 New home icons that make your widget look much fancier. Also, these icons will match the colors you had selected for your widget. 

🌟 There are new Emojis and GIF picker to make your conversations much more dynamic and intuitive.

🌟 Your widget is now a lot faster. And trust me, when we say a lot, we mean it... The loading time has been tremendously cut down!

🌟 Last but not least, the Knowledge Base document search has also been improved.

We love hearing from you, let us know your thoughts. 
Looking forward to hearing what you all think!

Stay safe and take care 🐸

In case you didn't know, we have finally launched the much-awaited multilingual Knowledge Base 👏

Thursdays couldn't get any better, right?! 

Well, they actually can...

We have also added these two new features:

🌟 Contacts' avatars are now visible
🌟 Visualizing documents before sending them to your contacts is now possible

As always, we really appreciate your feedback and suggestions, so please keep them coming 

The Froged team wishes you a great rest of the week! 🐸
Be safe and take care

🌟 Our integration with Slack is here! Once you have configurated it, it will notify you of new and reopened conversations.

We have added some new features:

🌟 Documents created on the Knowledge Base and Updates will be automatically saved, just in case you're too excited and forgot to click on the save button...

🌟 You have the possibility to modify the "from" in emails. Before, emails would be sent as "Name from Company Name". Now, that's customizable!

🌟 The layout of columns in contacts and event stream will be remembered!

Remember to stay safe and take care. 🐸

For being part of this community you'll receive:

🎉 15% lifetime discount in any plan 🥇

🎉Early Access and Free Trial in our new features ️⭐️

🎉Webinars, Amazing content and mentorships 👀

🎉Surprises 😏...

Who said Mondays can't be AWESOME?

To bring you some excitement during these tough times, here are the new features that have been added to our app:

🌟 The sound notifications have been improved!

If activated, all agents will receive a sound notification when a new conversation has been started. Also, you will receive a sound notification when there's a message sent on a conversation you have assigned.

🌟 The position, size, and visibility of the contacts and events grid columns will be remembered (even for each type of event).

🌟 New loader animation on the widget!

🌟 Improvements in the badges.

Although the chat icons will remain the same, now the selected element's icon will be bolder than the rest, so it's more noticeable!

In addition, Unassigned and My Inbox can be in dark blue or red. If they turn red, you have unread messages. This way when an agent hears the sound notification knows exactly where it came from.

🌟 Froged is now a PWA! 

When you log in to the app, it will download in the browser. This way, when you come back it will be already loaded so the loading time has been cut to the minimum. Also, when a new version of the app has been launched, users will be notified - they can click on a button to refresh and start enjoying the new version.

Moreover, now you can install Froged as a desk app for those who have a Chrome, Edge (new version) or any Chromium-based browser.


Everyone at Froged wishes you a great week! 🐸

Remember to stay safe and take care.

🌟 You can add a clickable link on a chat conversation

🌟 You have the option to set the language for the widget, ignoring the browser language -(frogedSettings:languageCode)

🌟 Buttons can be added on the editor (Note: you need to type 'http' or 'https')

🌟 AUTOSET: If your workspace has an attribute (f.e. "plan"), the URLs can be used with this format: mywebsite.com?fg_plan=NewPlan&fg_otherAtributte=value

(note: you need to add the prefix 'fg_')

We've been listening to what you've got to say, your feedback means a lot to us. 

That's why we have made some improvements to the app and have added some new features 😉

Here you'll find them:

🌟 When initiating a conversation it will no longer show an animation. Now the message shown will be "sending".

🌟 You can log in to our roadmap.

🌟 The ability to show an automessage with the SDK - Froged > 'automessage' > yourAutomessageIdHere

🌟 Your Privacy Policy message for the GDPR is now customizable!

🌟 50+ corrections to ensure you have the best experience!

Any feedback is always welcomed and highly appreciated at Froged 🐸.