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​Orange is the new...​ conversation status dot color. 🟠 Head to your support Inbox to check it out. 

An orange dot is assigned to conversations where the last message is from the contact, and has been read by a support agent

Red - Unread conversations
Orange - Read conversations without a reply
No color - Read and answered conversations by an agent

We have great news! We have included 5 great improvements in FROGED's inbox to make your life easier. Don't forget to watch the full video below and contact us if you have any feedback 😀

We've added more improvements to the Flows!

Here some of the main benefits of the flows:

Hello!

Hello!! The year is about to end we have some amazing updates to share! 🎉

2. Unsent messages are automatically saved for you. 😉

3. Knowledge Base has more visual features - check them out!⚡

In fact we would love to hear more from you! 

Tell us what feature you'd like to see us develop next.​​

Do you use Jira and don't you have it integrated yet?

Get all the advantages of ​Jira native Integration​ 🚀

This is available for Scale Plan on, check the plans to upgrade and get it.