Product Updates:
Scenario:
Promote a new feature among users.
Benefits:
By communicating updates and improvements you communicate value to your users. This also helps to increase adoption.
Example:
Step 1: Welcome message (Modal)
Mention what’s new and invite the user to take the flow to do a real interaction with this new update.
TIP: Highlight the benefits of the update briefly, and even create a quick video showing them live, it will generate interest!
Next steps: Show menu areas (Tooltips)
Create the necessary steps to show the new functionality while telling the user how to complete it while doing the Flow.
TIP: ensure the interaction you want is activated by a button or the element itself (as in Use case 2 - Onboarding)
Final step: Congratulations message (Modal)
Congratulate users when they reach the end of the Flow to keep encouraging them.
TIP: sometimes is worth linking the end of a flow with another relevant part of your platform (eg. Reports, Dashboards, etc).
More Flows Use cases: