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You can program an automatic message that your contacts will receive when they start a conversation through the live chat based on your office/business hours.

Let your contacts know when how long is going to take you to reply and if you're available. You can personalized these messages according to your needs.

But, before you do that, you need to set your office hours. First, go to Settings > Widget Settings, and under Office Hours click on Edit > Enabled.

Once you have enabled this option, you can start adding your daily office hours by clicking on + Add hours.

Choose the day of the week and its office hours by moving the bar left and right. Keeping adding days and hours until you have your entire offices hours set. If you have a break of hours during the same day you can configure it by creating the same day twice, and add hours of each shift like this:

Now it's time to move on to the message that will be automatically sent to your contacts. You can personalize two different messages, depending on wether the contact is messaging you during business hours or outside of office hours.

Also, if you have the contact's email, another automated message will be sent stating that he/she has been notified by email as well as the chat.

On Widget Settings click on the Localization tab on the top right corner to start creating your own messages. 

Go to Office hours message to personalize your message in the different languages you have added to your FROGED app.