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Widget Settings
Learn how to translate your widget messages and how to define your support team availability to answer the live chat.
How to translate the widget to other languages?
You can customize the widget depending on your language. To do this, add the language you want in the translation list.The translation will be displayed in the default language of the user's browse...
How to set Office Hours and automate messages based on my availability?
A step by step guide to set your office hours based on your support team availability.
How to manage Festives/Holidays in your Support Metrics
Advanced widget customization with code
Customize Widget from code
Qualification Form
Recollect relevant information about your users with a form when they start a conversation.