How can we help you?

Learn how to translate your widget messages and how to define your support team availability to answer the live chat.

If you click on the Profile Settings Icon, located at the bottom left of the screen, you will display the menu of your profile.Here, you can configure your personal information, change your passwor...

In the App Info tab, you can find the information about the app we have created and the hourly use of our application.The administrator can choose the time zone of our zone according to the time yo...

Find out what you'll see at the Agents screen and how to add more agents to support your customers.

Generate an API key

With the origins, you can establish from which domains you want the SDK to work (this will prevent other websites from supplanting you).If you do not configure any source, requests to your applicat...

In this section, you will display the contacts you have sent an email and was unsuccessful or the recipient marked it as spam or unsubscribe from the list.Bounced: The receiving server could not or...

We commit to keeping your customers' data safe and confidential

Here is how to proceed to modify your email for your FROGED account step by step.