FROGED Help Center
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Getting Started
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Welcome to FROGED
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Customize Your Widget
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How to Translate your Messages
Agents
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How to add new agents to my workspace?
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Agents roles and permissions
Install
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How to install FROGED with a script?
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How to install FROGED in CMS?
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How to install FROGED in Shopify?
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How to install FROGED in Prestashop?
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How to install FROGED with Google Tag Manager?
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How to install FROGED in Wordpress/Woocommerce?
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How to preview FROGED with Google Chrome Extension?
Engage
Automessages
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What Are Automessages?
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How To Create Automessages
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How to add accounts' conditions into automessages?
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How to send automessages from Account Owner?
Behavioral Emails
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What are Behavioral Emails?
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How To Create Behavioral Emails
Email Campaigns
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What Are Email Campaigns?
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How To Create Email Campaigns
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Email Campaign Events
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Personalized Messages Using Variables
Support Features
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Documents & Updates
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Configuring your knowledge base to support multiple languages
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Top 3 Benefits of Having a Knowledge Base
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Grow Your Audience Organically with a SEO-friendly Knowledge Base
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Knowledge Base Metrics
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How to import Help Articles from Intercom or Zendesk
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Knowledge Base Portal
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Filter documents by type of user and use case
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How to link documents on the widget
Chat
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How to assign conversations automatically?
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How does group-routing work?
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Saved Replies
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How to turn off group-routing ?
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How to customize contact view?
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Chat Notifications
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Shared Inbox
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How to assign conversations to Account Owners?
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How to create Jira Issues?
Accounts
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What are Accounts?
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How to set up accounts?
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How to set up an Account Owner?
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How to create account attributes?
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How to create account segments?
Events
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Predefined Events
How To Create Events
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Create a Click Event
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Create a Scroll Event
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Create a Customized Event
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Events, What They Are and Their Attributes
Dashboard
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What's on Your Dashboard?
Live
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Events Stream
Contacts
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Contacts
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Data Warehouse - How to Remove and Add Columns
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Attributes
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Tags
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How To Create Dynamic Segments
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Import Contacts
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Export Contacts
NPS
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Net Promoter Score: Why You Need To Measure It
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NPS Best Practices
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How To Set Up Your NPS Survey With FROGED
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NPS Metrics
Froged Apps
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Desktop App
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Mobile App
Integrations
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How to connect FROGED with Zapier?
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How to connect FROGED with Slack?
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How to connect FROGED with Facebook Messenger?
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How to connect FROGED with Google Meet?
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How to connect FROGED with Jira?
Developers
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Secure Auth
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SDK Javascript
Other Settings
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Profile Settings
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Workspace Info
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Agents
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API key
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Origins
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IP Filters
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Suppresions
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GDPR
Widget Settings
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How to translate my Widget?
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How to set Office Hours and automate messages based on my availability?
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Qualification Form
Affiliate Program
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Why You Should Become a FROGED Affiliate
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How to Sign Up to the FROGED Affiliate Portal
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How To Add an Affiliate Link to Your Widget
Developers
Froged Developers Help
Secure Auth
You can authenticate users through the Widget SDK which will make your Froged widget a better experience for your users
SDK Javascript
Easy web integration with the javascript library
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FROGED Help Center