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Getting Started
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Welcome to FROGED
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Customize Your Widget
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How to Translate your Messages
Agents
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How to add new agents to my workspace?
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Agents roles and permissions
Install
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How to install FROGED with a script?
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How to install FROGED in CMS?
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How to install FROGED in Shopify?
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How to install FROGED in Prestashop?
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How to install FROGED with Google Tag Manager?
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How to install FROGED in Wordpress/Woocommerce?
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How to preview FROGED with Google Chrome Extension?
Engage
Automessages
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What Are Automessages?
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How To Create Automessages
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How to add accounts' conditions into automessages?
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How to send automessages from Account Owner?
Behavioral Emails
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What are Behavioral Emails?
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How To Create Behavioral Emails
Email Campaigns
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What Are Email Campaigns?
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How To Create Email Campaigns
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Email Campaign Events
Flows
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What are Flows?
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How to create a Flow?
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Best practices of Flows
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Flow Use Case 4: User Reactivation
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Tips for Flows
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Flows Use Cases
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Flow Use Case 3: Product Update
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Flow Use Case 2: Onboarding ("Complete profile")
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Flow Use Case 1: Product Tour
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Flow Use Case 5: Upselling
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Personalized Messages Using Variables
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Organizing communications in categories
Support Features
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Documents & Updates
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Configuring your knowledge base to support multiple languages
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Top 3 Benefits of Having a Knowledge Base
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Grow Your Audience Organically with a SEO-friendly Knowledge Base
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Knowledge Base Metrics
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How to import Help Articles from Intercom or Zendesk
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Knowledge Base Portal
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Filter documents by type of user and use case
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How to link documents on the widget
Chat
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How to assign conversations automatically?
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How to create a Support Group
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How to create a Support View
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How does group-routing work?
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How to turn off group-routing ?
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Saved Replies
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Internal Notes
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CSAT Survey
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How to customize contact view?
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Chat Notifications
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Shared Inbox
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How to assign conversations to Account Owners?
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How to create Jira Issues?
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Tags for conversations
Accounts
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What are Accounts?
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How to set up accounts?
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How to set up an Account Owner?
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How to create account segments?
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How to create account attributes?
Events
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Predefined Events
How To Create Events
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Create a Click Event
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Create a Scroll Event
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Create a Customized Event
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Events
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Event's Attributes
Dashboard
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What's on Your Dashboard?
Live
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Events Stream
Contacts
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Contacts
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Data Warehouse - How to Remove and Add Columns
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Attributes
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Tags for contacts
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How To Create Dynamic Segments
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Import Contacts
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Export Contacts
NPS
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Net Promoter Score: Why You Need To Measure It
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NPS Best Practices
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How To Set Up Your NPS Survey With FROGED
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NPS Metrics
Froged Apps
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Desktop App
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Mobile App
Integrations
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How to connect FROGED with WhatsApp?
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The benefits of Whatsapp Integration
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How to connect FROGED with Zapier?
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How to connect FROGED with Slack?
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How to connect FROGED with Facebook Messenger?
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How to connect FROGED with Google Meet?
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How to connect FROGED with Jira?
Developers
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SDK Javascript
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Secure Auth
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Customize Widget from code
Other Settings
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Workspace Info
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Agents
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Security
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API key
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Origins
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IP Filters
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Suppresions
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GDPR
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Profile Settings
Widget Settings
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How to translate my Widget?
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How to set Office Hours and automate messages based on my availability?
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Qualification Form
Affiliate Program
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Why You Should Become a FROGED Affiliate
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How to Sign Up to the FROGED Affiliate Portal
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How To Add an Affiliate Link to Your Widget
Developers
Froged Developers Help
SDK Javascript
Easy web integration with the javascript library
Secure Auth
You can authenticate users through the Widget SDK which will make your Froged widget a better experience for your users
Customize Widget from code
Customize Widget from code
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