As a SaaS company, keeping your product up-to-date is crucial for retaining customers and attracting new ones. But it's not enough to just make updates - you also need to communicate them effectively to your users.
Luckily, FROGED has a built-in feature to help you do just that. With the Updates section, you can easily write and publish your product updates for your customers to see.
Here are some tips on how to make the most of this feature and keep your users in the loop:
Be clear and concise: When writing your update, make sure it's easy to understand and doesn't require a lot of interpretation. Use simple language and avoid industry jargon.
Be specific: Provide details on what changes were made and how they affect the user experience. This will help your users understand the value of the update.
Highlight the benefits: Explain how the update will improve your users' experience and make their lives easier. This will help them see the value of your product and keep them engaged.
Encourage feedback: Ask your users for their thoughts and opinions on the update. This will help you improve your product and show your customers that you value their input. Automessages will be your best tool for this.
By using FROGED's Updates feature and following these tips, you can ensure that your users stay informed and engaged with your product. Don't let your updates go unnoticed - make sure you communicate them effectively!