As an European company, we hold ourselves to strict and high data security and privacy standards; including compliance with the General Data Protection Regulation (GDPR). Also, all of our servers are located within the European Union.

We commit to keeping your customers' data safe and confidential. We will never give it away to third parties.

To modify your GDPR settings, go to Settings > Widget settings. 

  • On there you have the possibility to enable/disable the cookie request and tracking permission when someone starts a session on your site. 
  • If you have enabled the cookie request, you will be able to customize your own message. Click on the button next to it to enable or disable this option. Here as an example, it's the customized message we use on :

Important: If you activate the custom message option for the cookie request, you have to use our sdk javascript to establish whether the contact accepts cookies, if not reported, cookies will be accepted by default.
  • Also, you can enable or disable the possibility to request storage permission when a user starts a conversation on the chat for the first time.

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FROGED Help Center | 2023