First, go to Engage > Automessages > + Create Automessage. To start creating automessages, follow these 5 simple steps:
Step 1 - Trigger
Choose where you want your automessages to be shown, whether it's on any page or specific pages. Give your users a few seconds before the message pops up.
💡 We recommend adding a delay of 3-5 seconds.
Set the recurrence of the message. Decide if you want it to be shown every time, only once, or at specific intervals based on your message's purpose.
Step 2 - Conditions
Specify who you want to show this message to by using attributes and events to create hyper-segmented automessages. You can load a previously created segment, and its conditions will be automatically applied.
To enhance engagement, make your automessage more visually appealing. Add images, GIFs, videos, buttons, and more by clicking on the + button.
🔥 You can now include help documents directly from your Knowledge Base, providing valuable information to users throughout their lifecycle and reducing support conversations.
Step 4 - Status
Add a title, place your automessage into a specific category, and write a description for it. Set the date and time you want to launch your automessage.
Once your automessage is ready, don't forget to activate it!