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What are Flows?
FROGED Flows are designed to ease the customer experience by creating a targeted tour of features within your product. They improve onboarding, increase engagement and provide self-serve support that reduces ticket time.
Flows guide users to help them better understand your product and in turn create more points of engagement. The result - a user who sees value in your solution and uses it more frequently.
Flows guide users to help them better understand your product and in turn create more points of engagement. The result - a user who sees value in your solution and uses it more frequently.
With that in mind, Flows are your best ally to create a personalized experience for anything from product launches, onboarding or retargeting campaigns for your customers.
With Product Flows, you can:
- Onboard new customers with multi-page flows that require no code to set up.
- Personalize flows based on user behavior and actions items you want to guide them to take.
- Retarget and Re-engage inactive customers by sharing or linking a flow within your product.
- Provide proactive customer support using video or images as tooltips.
Using FROGED Flows allows you to create a better customer experience reducing time to value while simultaneously building future product champions.
Here some of the main benefits of the flows:
Here some of the main benefits of the flows:
- Onboarding designed to guide them and take action.
- Product updates and launches allowing for early adoption.
- Retargeting inactive users to prevent churn.
- Proactive customer support empowering users to resolve issues themselves while giving them options to seek alternative solutions.
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