FROGED Help Center
How can we help you?
FROGED Help Center
How to install FROGED with a script?
How to preview FROGED with Google Chrome Extension?
How to install FROGED in CMS?
How to install FROGED in Shopify?
How to install FROGED in Prestashop?
How to install FROGED with Google Tag Manager?
How to install FROGED in Wordpress/Woocommerce?
Quick installation checks
Welcome to FROGED - Activation guide
FROGED's logic and key concepts
How to add new agents to my workspace?
Billing and Account limits info
What are FROGED Challenges?
#1 Challenge - Support Optimization
#2 Challenge - Customize your FROGED site
#3 Challenge - Churn Prevention (NPS)
Data Warehouse - How to Remove and Add Columns
Tags for contacts
How to create contact segments
What are Accounts?
How to set up accounts?
How to set up an Account Owner?
How to create account segments?
How to create account attributes?
How To Create Events
Create a Click Event
Create a Scroll Event
Create a Customized Event
How can I track my users' usage?
What Are Automessages?
How To Create Automessages
How to add accounts' conditions into automessages?
How to send automessages from Account Owner?
What are Behavioral Emails?
How To Create Behavioral Emails
What Are Email Campaigns?
How To Create Email Campaigns
Email Campaign Events
What are Flows?
How to create a Flow?
Best practices of Flows
Flows Use Cases
Flow Use Case: Product Tour
Flow Use Case: Onboarding (Complete profile)
Flow Use Case: Product Update
Flow Use Case: User Reactivation
Flow Use Case: Upselling
Tips for Flows
Flow Use Case: CTA button + Chat message
Flow Use Case: Link a series of Onboarding flows
Personalized Messages Using Attributes
Organizing communications in categories
Use Case: A/B Testing
Use case: CTA to get Newsletter subscribers
How to assign conversations automatically?
Centralize your mobile app support
How to create a Support Group
How to create a Support View
How does group-routing work?
How to turn off group-routing ?
CSAT (Customer Satisfaction survey)
How to customize contact view?
How to assign conversations to Account Owners?
How to create Jira Issues?
Tags for conversations
How to translate my Widget?
How to set Office Hours and automate messages based on my availability?
Advanced widget customization with code
Knowledge Base Portal (Help Center)
Configuring your knowledge base to support multiple languages
Top 3 Benefits of Having a Knowledge Base
Grow Your Audience Organically with a SEO-friendly Knowledge Base
Knowledge Base Metrics
How to import Help Articles from Intercom or Zendesk
Filter documents by type of user and use case
What does the Knowledge Base Pro add-on include? (KBPro)
How to link documents on the widget
Documents & Updates
Net Promoter Score: Why You Need To Measure It
NPS Best Practices
How to set up your NPS Survey with FROGED
Create WhatsApp message Templates
The benefits of Whatsapp Integration
How to connect FROGED with WhatsApp (Twilio)?
Zapier - How to integrate it?
Slack - How to integrate it?
Facebook Messenger - How to integrate it?
Google Meet - How to integrate it?
Jira - How to integrate it?
Whatsapp (Twilio) - How to integrate it?
Dashboard & Metrics
How to blocked contacts
Agents roles and permissions
Why You Should Become a FROGED Affiliate
How to Sign Up to the FROGED Affiliate Portal
How To Add an Affiliate Link to Your Widget
"how-to" videos. More interactive and easy!
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