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#3 Challenge - Churn Prevention (NPS)
A combination of FROGED features to help you reduce and prevent churn.
As you may already know, Net Promoter Score (NPS) is a customer loyalty and satisfaction metric that measures customer experience and predicts your company’s growth. Asking your customers about the likelihood of them recommending your product can give you a lot of insights about your product itself, from what key features are relevant or needed to your onboarding, communication and customer service. Moreover, it also gives you an insight about what customers are most likely to churn.
Watch this video to learn how to make the most out of FROGED to prevent your churn.
As you may already know, Net Promoter Score (NPS) is a customer loyalty and satisfaction metric that measures customer experience and predicts your company’s growth. Asking your customers about the likelihood of them recommending your product can give you a lot of insights about your product itself, from what key features are relevant or needed to your onboarding, communication and customer service. Moreover, it also gives you an insight about what customers are most likely to churn.
Watch this video to learn how to make the most out of FROGED to prevent your churn.
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